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Privacy Policy

Who We Are

Understanding Your Privacy Rights

This Privacy Policy outlines how Biggi Hofmann Consultancy collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR).
 

Information We Collect

  • Personal Data: First name, contact details (mobile, email).

  • Sensitive Personal Data: Information disclosed during therapy sessions (this data is always anonymized in your records).
     

Purpose of Data Collection and Processing

We collect and process your data for these lawful purposes:

  • Providing Therapy Services: Managing sessions and guiding your therapeutic journey.

  • Record-Keeping: Maintaining anonymous notes for continuity of care (retained for 7 years, as required by insurance).

  • Supervision: Sharing anonymized case details for quality assurance of my practice (a professional requirement).

  • Feedback: Using anonymized testimonials with your explicit consent.
     

Sharing Your Data

Your data is used solely for therapy purposes. It will only be disclosed if:
 

  • Legally Required: In response to valid legal processes.

  • Complaint Resolution: Addressing complaints made against me.

  • Safeguarding: Protecting children or vulnerable adults.
     

Your GDPR Rights

  • Consent Withdrawal: You can withdraw consent to therapy and associated data processing at any time.

  • Data Access: You may request a copy of your personal data.

  • Correction: You may ask for inaccuracies to be corrected.

  • Erasure ('Right to be Forgotten'): You may request data erasure, subject to certain legal exceptions.

  • Restriction of Processing: You may request limitations on how your data is used.

  • Data Portability: You may request your data in a usable format.
     

Security and Data Breaches

We take appropriate technical and physical measures to protect your data. In the unlikely event of a breach, you and the ICO will be notified within 72 hours.
 

Data Retention

Your anonymized therapy notes will be securely retained for 7 years.

Other data will be deleted promptly upon request or when no longer necessary.
 

Incapacitation or Death

A designated colleague will manage your data in accordance with GDPR and your wishes.
 

Contact and Complaints

For any questions or concerns about your data, please contact:

You have the right to lodge a complaint with the ICO:

Policy Updates

This Privacy Policy may be revised. Updates will be posted on our website with the last revision date.
 

Last Updated: 27/03/2025

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